Venue Shield

Our number one priority is making sure your visit is as safe and fun as possible. We all have a shared responsibility to help prevent the spread of Covid-19.

When you visit us we’ll be operating under the most up to date guidance and legislation in place supported by ASM Global's comprehensive and industry-leading program – VenueShield. Our safety measures and terms of entry are under constant review and we'll keep you up to date with any changes on how we operate on this page so please read all the information below and check back regularly before attending your event.

Please also check the dedicated event page for the event which you are attending here on our website as we'll also update any possible further event-specific information there.

While COVID passes and proof of vaccine status are no longer legally required the Government has advised that you must not attend an event if you: 

  • Have tested positive for Covid-19
  • Are required to self-isolate

See HERE if either of the above applies.

What are we doing to keep you safe?

Face coverings: The government currently advises that face masks should be worn in crowded and indoor spaces where they may come into contact with people they do not normally meet. To help protect you, all our guests, and staff, we strongly encourage you to wear a face mask within communal areas (e.g. concourse, toilets and queueing areas) inside our venue.

Enhanced cleaning: As part of our VenueShield programme, we have enhanced all cleaning throughout the venue before, during and after your visit.

Hand sanitiser: We have partnered with Lifebuoy to ensure that high quality hand sanitiser is available throughout the venue.

Self-testing: All staff working at our venue are required to provide negative results from a lateral flow test.  

Contactless services: The Bonus Arena is a cashless venue. We’ll only accept contactless or card payments.


We are proud to operate within the ASM Global network of international venues, supported by its environmental hygiene protocol – VenueShield.

VenueShield is a comprehensive industry leading programme of cleanliness which is being implemented across more than 325 ASM Global facilities around the world. Our VenueShield cleanliness programme is part of our ongoing commitment to maintaining the highest standards of hygiene practices so that you can visit us with confidence.  For further information, please visit:  ASM GLOBAL VENUE SHIELD

Be kind: Please act responsibly, and be considerate to other visitors, giving them time and space where possible to move around the venue, and understand they may have different requirements to yours.